Return Policy

Return Process – Step-by-Step

1. Contact our support team at info@wellingtonliving.co.uk to register your return. Include your name, order number, and if applicable, photos of the product (for warranty claims, a return may not be necessary).

2. Receive the return form from our customer service team and complete it.

3. Create a shipping label using the return address provided in the return form.

4. Send the item, along with the return form, to the specified address.

5. Reply to your registration email with proof of shipment and the Track & Trace code.

6. Once the return status shows "delivered", your refund will be processed within 5 business days.

Need Assistance?
Email us at info@wellingtonliving.co.uk if you have any questions about your return.

Legal Information

Store Name: Wellington Living
Legally Managed by: Maviba Limited
Company Registration Number: 77726952
Address:
UNIT 2A, 17/F GLENEALY TOWER
NO.1 GLENEALY CENTRAL
HONG KONG